The status quo is boring. Our heart lies in going beyond to continually raise the high-water mark for service expectations in our industry and to execute on the delivery of these expectations by doing each and every thing better than it has been done before. Strategic innovation followed by intentional execution takes us beyond.
Unrivaled Guest Satisfaction
70% of our reservations are driven by our in-house marketing efforts via direct bookings and repeat guests. Our 15 years of experience have taught us how to provide unrivaled customer service. Read the reviews for yourself! With over 650 Google reviews and a 4.7-star rating, we feel that genuine feedback tells the story best.
Return on Investment
Our team meets weekly to compare the performance of our high-end luxury portfolio to the 30A marketplace. We adjust pricing accordingly to maximize revenue for our homeowners, while minimizing opportunity cost. Individual in-house teams, made up of property managers and maintenance technicians, act as your eyes and ears providing you the confidence that your home is being cared for. While we’re rock stars at maximizing your revenue, our primary objective is caring for your investment.
Our portfolio is often sold out well before the market reaches saturation, primarily because our clientship has grown to love the homes that we’ve partnered with and the service that we provide. Our office, located directly on 30A, is home to our in-house concierge who is available to assist guests with every need, from additional bicycles to private chef recommendations. Our dedicated housekeeping team knows your home intimately and takes pride in preparing your home for each guest arrival, from the presentation of Aveda amenities to the luxurious linens.
We embrace new technology as the property management world evolves. We utilize a homeowner portal that allows you to see your availability calendar, schedule owner stays, and track revenue. Each guest benefits from our Hospitality by Glad to Have You app with 24-hour access to our team, local recommendations, and vital information about your home. Our company is made up of local people that love living in this area and it thrills us to generate revenue for our homeowners and to receive 5 star reviews. At the end of the day, we are going to take care of your home, you, and your guests.